|Buyer||Real customer reviews|
29 Aug 2018 19:02
Ok, this costume is definitely accurate to what you are buying! Definitely worth it for the quality and accuracy! I was worried my size would look weird but everything was great! The only thing I would like to fix is the collar of the shirt, it’s a little too tall for me but that’s okay because I’m a naturally small person. The shoes are inaccurate to Sasuke’s in Shippuden but I knew that already! I still really like them and have decided to give them to my friend who can use them! Shipping was surprisingly faster than I thought (1 week). Overall, I’m very happy with the product, I recommend it to all Sasuke cosplayers !
8 Aug 2018 04:06
Awesome outfit and fits perfectly!
16 Apr 2018 10:06
it looks great thank you so much, I will be ordering from you guys from now on. thank you, you were very helpful.
25 Mar 2018 23:03
15 Mar 2018 13:25
Love the item very good quality and good communication. I thought the trousers was elasticated and had pockets but it didn't, not a big deal but wish they did. I also thought the apron would have a hook so i know which way round it as well as it hooking on together instead of me relying on the snake belt to hold it together.
25 Oct 2016 20:49
Fast and suitable)
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.